As one’s business grows, the next step to scaling is to hire more employees to meet demand. This time period may be one of the most exciting yet stressful times for any entrepreneur. With growth comes expectations, and there is no rest for the weary. In the early stages of the hiring process, it is vital for the owner to get to know each employee on a deeper level. Not knowing what makes each employee function is a recipe for a disastrous culture and lack of trust.
So how does one start building his relationship with their employees? I recommend communicating with them one on one to establish a congenial understanding of their formative and long-term goals. Further, you want to know if they are enriched by their position and do they find it rewarding. The truth here is pivotal because you want your employees to be vested in the success of the business. While no one will obsess and love your business like you, it is crucial that you develop universal buy-in from all stakeholders.
Developing a positive culture comes from genuine care from both parties. You must care deeply about your employees, and never neglect the humanness of your relationship with them. You are not their to scourge but nurture and develop.
Care about each employee. Give them your heart just because. Get them a little something that means something to them, lend them a hand when they are having a hard time in their personal lives, and do it because you care. Selfless, kind acts of caring are the greatest gift you can give.
Care about your employees and customers with equal love and measure, and watch your business blossom into something you didn’t even vision it could be.
#CreateExcellence
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